Customer Financial Educator
Lending TipsWe offer our customers a variety of lending options, tailor made to their specific needs. To assist you better in planning for the type of facility you require, it is important to fully assess:
- Voice your grievance at your nearest branch or customer service advisor,
- After reporting your grievance you should receive a copy of your complaints form, with the reference number
- The resolution of your complaint should be communicated to you, either telephonically, in writing or email within 72 hours


