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Customer finacial educator-the tools you need to make the right choices

Customer Financial Educator

Lending Tips

We offer our customers a variety of lending options, tailor made to their specific needs. To assist you better in planning for the type of facility you require, it is important to fully assess:
  • Voice your grievance at your nearest branch or customer service advisor,
  • After reporting your grievance you should receive a copy of your complaints form, with the reference number
  • The resolution of your complaint should be communicated to you, either telephonically, in writing or email within 72 hours