Security Tips

• CALM – Remain calm, Mentally tell yourself to ‘BE CALM'
• OBEY – Listen carefully. Do exactly what you are told. Keep your hands in sight of the offender. Take no action to endanger yourself & others.
• PICTURE – Identify the suspects and thieves when it's safe to do so
• SAFEGUARD – Secure all evidence left at the scene by the offenders. Be aware of places touched.
• Activate hold-up alarms when safe to do so

• Immediately activate silent alarm system if not already done.
• Secure the premises so that offender cannot return (lock all doors).
• If possible, safely observe robber(s)' means of escape or transportation and direction
• Ensure that police have been contacted – Keep line Open.
• Do not handle objects and surfaces touched by the robber(s)
• Capture and preserve CCTV images where applicable
• Notify Business/Country Security Coordinator
• Notify the BCM Manager
• Determine names and addresses of witnesses
• Immediately record physical descriptions of robber(s), vehicles, and language used clothing, etc.
• Unless authorized, avoid talking to the press.

• Select an ATM that is in a well-lighted location at night.
• Where possible, select an ATM that is monitored or patrolled by a security officer.

• Shield the ATM keypad from anyone who may standing or parked nearby or anyone crowding you in an attempt to view your PIN or transaction

• Destroy your credit/debit card receipts before discarding them

• DO NOT use an ATM machine if you notice anything unusual indicating it may have been tampered with.
• AVOID using the ATM if there are any suspicious – looking individuals around.
• NEVER accept offers of assistance with the ATM card from strangers including security guards, even if you are experiencing difficulty with the transaction.
• DO NOT let anyone see you enter you PIN.
• DO NOT be in a hurry during the transaction, and carefully secure your card and cash in your wallet, handbag or pocket before leaving the ATM machine.

• Walk purposefully and with confidence, give the appearance that you are totally aware of your surroundings.
• Be aware of your total environment and what is going around you, Criminals tend to avoid people who have this type of demeanour.
• Perform mental exercise and think out what you would do in different crime or personal security situations
• Follow your instincts, if you feel you are in danger, respond immediately , remember that your personal safety is the first priority
• If you feel the ATM is not working normally, press the cancel key and withdraw your card and proceed to a different ATM machine.
• If your card gets jammed, retained or lost, or if you are interfered with at an ATM, report this immediately to the bank and/or police.
  
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