Here’s how we’re set up…
Barclays is a large, diverse organisation and is split up into a number of customer facing and support functions.
Retail Banking, Corporate banking and Merchant banking
are our key customer facing functions, whilst our support functions: Service
Delivery, Human Resources, Risk management, Finance, Treasury, Communications, marketing
provide the back up that enables us to deliver outstanding service.
You will be required to indicate the business area you are
serious about specialising in prior to joining the programme. Here is more information
about what each recruiting business functions does.
| Corporate Banking | |
| Finance | |
| Human Resources (HR) | |
| Retail Banking | |
| Risk Management | |
| Service Delivery: | Operations |
| Information Technology | |
| Change | |
| Treasury |
Find out more about Barclays Africa.
The Corporate function has an extensive network in Africa., providing in-depth experience of the commercial banking environment and dedicated corporate teams in all our operations.
Customers are served by a dedicated relationship manager with support from a corporate manager's assistant. Customers can also use vast network of branches and ATMs.
We aim to build long-term relationships with our customers through a 'solutions-driven' service in which we offer a package of services tailored to their individual requirements.
Our wide range of services for businesses includes:
The Finance function is responsible for the strategy development process, driving business performance and financial control across Barclays Africa.
Finance operates as a single team with regional technical expertise supporting in-country Finance teams.
The key elements of the function are:
The role of Human Resources is to develop and sustain a high performance organisation through its people policies and practices.
Key activities for the Human Resources team include:
Retail provides a broad range of financial services to more than one million personal and small business customers across Africa. We serve our customers through over 250 branches and through telephone banking.
We operate in ten countries which are split into two sales regions and are supported by one central support team based in South Africa. The North Sales Region is made up of Egypt, Kenya, Seychelles, Tanzania, Uganda and the Southern Sales Region consists of Botswana, Ghana, Mauritius, Zambia and Zimbabwe. The Sales regions concentrate on sales and serving our customers brilliantly and the central team focuses on ensuring that they can.
Retail has a wide range of competitive products, which are constantly assessed as we strive to improve to meet the changing needs of our customers. Our products such as money transmission, savings, telephone banking, small business packages, and lending and credit/debit card products cater to every segment of the market.
Our Prestige and Premier Banking offering is an exclusive service for our high value personal customers who have more complex financial needs. Prestige Branches are conveniently located and are staffed by specially trained teams. These banking centers offer our target market, added service and extras such as extended banking hours, access to a wider range of services such as insurance and investment management, free telephone banking and faster loan decisions.
Our small business or Local Business offering is geared towards maximum flexibility. The Business Solutions package, offers a range of current account options designed to suit specific business needs. Our unique "partnering" initiative is best explained by our Business club service offering, which is an exclusive club type approach to banking with limited membership. Business Club offers a range of services such as financial planning, needs assessment, personalized service and free seminars on a wide range of topics.
Risk Management takes an overall view of risk across Barclays Africa and the environments in which it operates and takes necessary actions to reduce the probability of our business losing value.
That value can be measured in financial losses or losses suffered as a result of procedural inefficiencies or any potential damage to the Barclays brand, for example not meeting the high standards that we set ourselves and that our regulators expect of us.
The Risk team works in several key areas:
Service Delivery designs and runs the IT infrastructure and operational framework of our business, ensuring the cogs of the business turn smoothly. It's also responsible for developing and implement change and business solutions across our organisation.
There are a number of functions within Service Delivery, the key functions that we are recruiting in include:
Operations
Information Technology
Change
Operations is managed via two core regional centres. Located in Nairobi, covering the North and East (Kenya, Uganda, Tanzania, Egypt, and the Seychelles), and in Gaborone, covering the South (Botswana, Ghana, Mauritius, Zambia and Zimbabwe,). They are responsible for:
Service Delivery: Information Technology
Information Technology is responsible for:
Change Management is responsible for:
Barclays Africa Treasury has three main roles - to help manage non- credit financial risk, to manage our liquidity (ensuring there is enough money available to run the bank, while the rest is earning the best possible rate of interest on deposit) and to design and deliver a range of treasury products and services to internal and external customers.
Barclays Africa Treasury at a country level is split into three teams:
The Treasury Sales teams work closely with the Corporate teams to develop long-lasting relationships with our corporate customers by delivering innovative solutions to meet their treasury needs.
The Market Making teams are our contacts with the local and international financial markets. In their local currency, they are market leaders in making prices in a variety of traded products such as foreign exchange. With their wealth of experience, they also play a key role in developing new treasury products.
The Liquidity Management teams are responsible for managing the balance sheet and the financial flows of the business. They ensure we comply with the Central Bank in the countries where we operate, as well as with Barclays internal regulations.
