At Barclays we value and listen to the opinion of our
customers, in order to help us provide world class products and
services.
From time to time we may contact our customers via telephone,
email or post and invite them to take part in one of our Market Research
programmes.
We use independent Market Research agencies following Market Research Society guidelines to conduct
surveys on our behalf, and guarantee that our research contacts will not involve
any selling or marketing.
We will never ask for account numbers
or passwords in our research programmes, and you should treat any email or
caller who does ask for such details as suspicious. Please see our security
page for further advice on scams and keeping your details safe.
As
such, any research contact will be a genuine opportunity to provide feedback on
our products or services.
We do, of course, welcome feedback at any time,
please see our contact details page if you wish
to speak to us.
